Assign a chat to an agent, department or folder
This pseudocode example assigns a chat to an agent, department or folder.
Important: Replace the following variables with the
corresponding agent ID and chat ID values.
- $operatorId: The ID of the agent you want to assign the chat to
- $chatId: The ID of the chat you want to assign
curl "https://api.boldchat.com/aid/$accountId/data/rest/json/v1/assignChat?ChatID=$chatId&OperatorID=$operatorId&auth=$authHash"
Response
{"Status":"success"}