Standards

The Bold360 Chat Window API adheres to the following standards:

Encoding

All strings are UTF-8 encoded.

Dates and Times

All JSON Dates and times are UTC and conform to ISO 8601 format (yyyy-MM-ddTHH:mm:ssZ)

API Method Names

All method names are in lower camel case, for example createChat.

API Method Argument Names

All method argument names are in BumpyCaps, also known as upper camel case, for example ChatKey.

JSON Keys

When JSON is returned, all keys are in BumpyCaps, also known as upper camel case, for example ChatWindowID.

Language

Strings that the API returns are in U.S. English, unless otherwise specified by the language parameter available on some methods. The language parameter must be an ISO 639-1 language code, for example en. Optionally it can be followed by a dash and then an ISO 3166-1 country code, for example to get en-US. If a language code is passed that is not recognized or supported then the en-US strings are returned instead.