Bold360 and BoldChat Developer Center
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Bold360 Agent API and SDK
Getting Started with the Bold360 API
Agent Provisioning
Bold360 Provisioning provides a programmatic way to create, edit and delete agents.
createOperatorFromTemplate
Creates a new agent from a template.
deleteOperator
Deletes an agent.
editOperator
Sets agent properties.
operatorLoginControl
Modifies the login properties of agents.
Canned Folders CRUD Methods
Create, read, update and delete Canned Message folders for easier organization.
Chat Canned Messages CRUD Methods
Create, read, update and delete Chat Canned Messages to import large amounts of data, such as an entire knowledge base or FAQ to be used with the Auto Answers feature.